SOCIAL MEDIA · 2024

Soho Bureau.
Modest budget.
National
ambitions.

Always-on content strategy and influencer programme that turned a D2C hospitality upstart into a social-first brand with $1.2M in year-one attributed revenue.

$1.2M
Revenue attributed to social · Year 1
380K
Net new followers across platforms
6.8%
Average engagement rate (vs. 1.2% industry)

The brief

Soho Bureau was a new hospitality concept with real personality, a limited media budget, and the ambition to compete with brands ten times their size. Their social presence was inconsistent, their influencer work was transactional, and their content didn't hold a point of view. They needed an engine, not a refresh.

Our approach

We built the whole machine. Content pillars tied to booking intent, not vanity metrics. An influencer programme based on cultural fit over follower count. A production cadence that felt like a media company, not a hotel. Every post earned its place in the feed by answering one question: does this make someone want to be there?

What we made

01 — Social strategy

Platform-by-platform content architecture, posting cadence, tone of voice guide, and monthly editorial calendar.

02 — Content production

120+ pieces of original content per quarter — video, photo, copy — produced fully in-house at cost-per-piece rates that embarrassed the competition.

03 — Influencer programme

62 creator partnerships across Year 1, selected for audience overlap with Soho Bureau's ideal guest, not follower totals.

04 — Performance reporting

Weekly content performance reviews with revenue attribution modelling tied directly to social-sourced bookings.

"We went from posting whatever to knowing exactly what we stand for. The revenue is just proof it's working." — James Ochoa, Founder, Soho Bureau
The numbers
4.1×
ROI on influencer spend
22%
Of bookings sourced from social (up from 4%)
2
New properties opened, both sold out on launch week
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